Shipping Policy
Shipping Process
GTC Meds dispatches all the medication from Mumbai, India. All orders are processed within 24 to 48 hours of payment confirmation. Orders are shipped in tamper-proof, discreet packaging to ensure confidentiality and product safety during transit.
Delivery Timelines
All orders are shipped from India.
- Within India: Orders are delivered within 7 business days.
- International Orders: Delivery usually takes up to 15 business days.
Product Reshipment Policy
In case your order is lost in transit, arrives damaged, or is held at customs, we offer a free reshipment of the product. Please contact our support team to initiate a reshipment request. The reshipped medicines will get delivered within 15 days for international shipping and 7 days within India.
Customs
GTC Meds is based in India, and all our operations are conducted in full compliance with Indian laws. We follow the customs regulations of the countries we ship to. While we take every precaution to ensure smooth delivery, occasional delays in customs clearance may occur. We appreciate your patience in such situations.
Tracking Your Order
You will receive a tracking number via email once your package is dispatched. You can track your order in real-time using the provided link. If you need help locating your order, our customer service team is always here to assist you.
Contact Us
The customer support og GTC Meds is available all around the clock to help and assist you with any shipping and delivery queries. For any questions or doubts, you can reach us at info@gtcmeds.com.